When works for you?
By phone, by email or via the form. The form is a request, not a booking: we will call or email you within one to two working days to let you know whether your preferred time is available. For urgent matters, please call us directly.
Answers about booking
Do I need a doctor prescription?
You need a prescription from your GP or specialist for physiotherapy, occupational therapy and remedial means. Osteopathy, naturopathy and neurofeedback require no prescription: we treat on a self-pay basis or after your insurer confirms cost coverage.
How quickly can I get an appointment?
Usually within one to two weeks. Short-notice slots often appear through cancellations. Tell us your flexibility (weekday, morning/afternoon) and we will find a slot together.
Can I book an appointment online with a binding confirmation?
The online form sends a request with your preferred time. We confirm by phone within one working day and reserve the slot: the appointment is only binding once confirmed.
What if I need to cancel an appointment?
Please cancel at least 24 hours in advance so we can offer the slot to another patient. Short-notice cancellations may incur a cancellation fee under § 615 BGB.
Are therapy costs covered by my health insurance?
With a doctor's prescription and remedial-means approval, your statutory health insurer covers most costs minus a small co-pay (10% + €10 per prescription). For self-payers we invoice per current fee schedule. We can prepare a cost estimate in advance.